SATISFACTION GUARANTEE

 

Rain-X® ClearView Windshield Washer Fluid is so good, it’s guaranteed!

 

We’re so confident that you’ll have a great experience using Rain-X® ClearView windshield washer fluid that we’ve developed a Rain-X® Satisfaction Guarantee.

Rain-X® is Canada’s #1 windshield wash with water repelling technology*. Rain-X® ClearView will perform as promised below or we’ll refund the purchase of your Rain-X® ClearView windshield washer fluid.

Guarantee applies to all Rain-X® ClearView products which carry the “SATISFACTION GUARANTEE” on the label. Purchase must be made either at a retail location in Canada and CLAIMS FOR REFUND MUST BE MADE WITHIN 60 DAYS OF CONFIRMED PURCHASE, IF PURCHASED AT RETAIL, OR WITHIN 60 DAYS OF DELIVERY, IF PURCHASED ONLINE. LIMIT ONE REFUND PER PURCHASER/HOUSEHOLD/EMAIL ADDRESS. REFUND LIMITED TO A ONE-TIME REIMBURSEMENT FOR ONE QUALIFYING PRODUCT ONLY, REGARDLESS OF THE NUMBER OF PRODUCTS PURCHASED IN ANY ONE TRANSACTION OR THE NUMBER OF PURCHASE TRANSACTIONS.

Refund will be made in an amount equal to the verified original purchase price paid by you, plus the amount of any applicable taxes (HST/GST/QST, etc.) paid by you at the time of purchase. To claim the refund, follow the steps set out below, to tell us why you were not satisfied with your purchase and to provide evidence of your purchase. No responsibility is assumed for lost, late or misdirected e-mails, failure of internet, telephone or mail services or illegible or incomplete requests for refund. Guarantee valid only in Canada. Refund will be made by cheque. Please allow at least 8-12 weeks for delivery of the reimbursement cheque.

The guarantee is intended for bona fide consumer purchases only and applies only to the original purchaser. The guarantee is not transferable. While no product return is required, Recochem Inc. (“Recochem”) reserves the right, in its sole discretion, to require additional photographic or other satisfactory evidence that the product purchased is a qualifying product or that the person claiming the refund is the original purchaser. No groups, clubs, or organizations may claim multiple refunds on behalf of group members.

By submitting a refund request, you agree to Recochem, its agents and/or representatives, storing, sharing and using the personal information you provide for the purpose of administering the guarantee refund in accordance with these Terms, and the Recochem privacy policy (available at https://rainxclearview.ca/privacy-policy/). Recochem reserves the right, at its sole and absolute discretion, to modify, suspend or terminate this guarantee or these Terms at any time without prior notice, in the event of fraud or for any reason whatsoever.

To claim your refund, follow the steps below:

  1. Send proof of purchase (receipt) to [email protected] The date, product name and price have to be clearly visible. Please provide the name of the product you want to apply for the refund. Include your full name, telephone, email, address, and preferred contact method. Please also state the reason why you are not fully satisfied with the Rain-X® ClearView product.
  2. Recochem will process your request and contact you with an answer.
  3. You will get your reimbursement cheque in 8-12 weeks, by mail, if approved.